4.7 / 5 (3,000+ Verified Doctify Reviews) Est. 2004 • 109 Harley Street

London’s Leading Private Ear, Nose & Throat Clinic

Delivering consultant-led medical and surgical ENT excellence for over 20 years. Experience rapid, single-visit diagnosis with in-house audiology, endoscopy, allergy testing, and an on-site dispensing pharmacy.

  • No GP referral required (Self-pay welcome)
  • Same-day appointments & rapid diagnostics
  • All major health insurers accepted
  • Dedicated adult and paediatric specialists
Explore Our Services
The Harley Street ENT Clinic entrance and modern consulting suites at 109 Harley Street London
15-Minute Callback SLA

Fast clinical triage during opening hours (Mon–Fri 8am–7pm).

Clinical Expertise

Comprehensive Ear, Nose, Throat & Head Care

Sub-specialist consultants equipped with advanced in-clinic diagnostics for swift, authoritative care.

Specialist ENT consultant examining patient ear with an otoscope
Otology & Neuro-Otology

Ear & Hearing Care

Treatment for hearing loss, chronic tinnitus, vertigo, Ménière’s disease, ear infections, and eardrum perforations with on-site audiology and microsuction.

Microsuction (£95) Tinnitus Vertigo & BPPV
Consultant ENT surgeon evaluating nasal and sinus passage with endoscope
Rhinology & Sinusitis

Nose & Sinus Surgery

Medical and surgical care for sinusitis, nasal polyps, septal deviation, epistaxis (nosebleeds), loss of smell (anosmia), and functional rhinoplasty.

Septoplasty Sinusitis (FESS) Rhinoplasty
Microscopic laryngoscopic assessment of vocal cords and larynx
Laryngology & Voice

Throat & Vocal Care

Specialist investigations for persistent hoarseness, vocal cord nodules, difficulty swallowing (dysphagia), chronic cough, acid reflux (LPR), and globus.

Voice Disorders Acid Reflux (LPR) Swallowing
Specialist assessment of neck masses, thyroid, and salivary glands
Head & Neck Oncology

Head & Neck Clinic

Urgent triage and surgical management of unexplained neck lumps, salivary gland disorders, thyroid nodules, facial weakness, and head/neck lesions.

Neck Lumps Thyroid Care Salivary Glands

Approved & Direct Settled With Leading Healthcare Insurers

Bupa healthcare provider accreditation
Allianz Worldwide Care accreditation
Vitality Health Insurance accreditation
Cigna Healthcare approved provider
Simplyhealth healthcare partner
UnitedHealthcare International partner
Your Care Journey

The 4-Step Patient Pathway

Streamlined, stress-free access from first contact to full recovery.

1 Immediate Triage
Patient scheduling an ENT appointment via telephone or online booking

Book a Consultation

Contact us via our rapid online portal or phone 020 7224 2350. Enjoy our 15-minute callback guarantee with same-day appointments frequently available.

2 Expert Consultation
Consultant ENT specialist reviewing patient history during consultation

Meet a Senior Specialist

Receive a comprehensive 30 to 45-minute clinical assessment with an accredited ENT surgeon or audiovestibular physician at 109 Harley Street.

3 On-Site Testing
Specialist diagnostic testing including fiberoptic endoscopy and hearing evaluations

Undergo Rapid Tests

Access in-clinic video endoscopy, audiology hearing tests, tympanometry, and allergy panels during the same visit without referral delays.

4 Targeted Treatment
Patient receiving clear treatment plan and dispensing from on-site pharmacy

Advance Treatment

Leave with a definitive diagnosis, on-site dispensed medications, or scheduled minor/major surgical procedures tailored to your exact condition.

Transparent Billing

Clear, Upfront Private Consultation Fees

Honest pricing with no hidden facility charges. Self-paying patients and insured individuals receive full financial clarity.

Follow-up Consultation

Review of treatment response, test results, postoperative progress, or ongoing condition surveillance.

£175 / session
  • Progress monitoring with same consultant
  • Review of microbiology / imaging results
  • Treatment adjustments & repeat prescriptions
  • Ongoing clinical advice & GP coordination

Ear Wax Removal (Microsuction)

Gold-standard, water-free microscopic ear cleaning performed by our registered audiologists.

£95 / standalone
  • High-magnification binocular microscope
  • Safe for perforated eardrums & mastoid cavities
  • Instant relief from blocked hearing
  • Audiologist-led precision technique
The One-Stop Advantage

Why Patients Trust 109 Harley Street

Founded in 2004 by Mr Gerald Brookes and Mrs Natalie Brookes, our philosophy was created to resolve fragmented medical care by putting consultations, diagnostic labs, audiometry, and pharmacy under a single roof.

In-House Diagnostic Laboratory

Immediate microscopy, nasal cytology, and rapid culture turnarounds avoid weeks of waiting for laboratory reports.

Harley Hearing Centre On-Site

Full audiological test batteries (PTA, VNG, caloric irrigation) and digital hearing rehabilitation with trial periods.

On-Site Dispensing Pharmacy

Specialised ENT preparations, targeted otic solutions, nasal steroids, and vestibular suppressants dispensed directly after consultation.

Read Our Clinical Story & Meet the Team
Modern consulting suite interior at The Harley Street ENT Clinic London
Patient Experience

Verified Reviews from 3,000+ Patients

Rated 4.7 out of 5 stars on Doctify. Read authentic feedback from individuals treated at 109 Harley Street.

★★★★★

"I suffered with sudden hearing loss and dizziness for days before finding The Harley Street ENT Clinic. I was seen within two hours of calling. The doctor performed an immediate hearing test and endoscopy, started me on treatment right away, and my hearing returned within a week. Outstanding care."

David M., London ✓ Verified Patient
★★★★★

"Mrs Natalie Brookes is the most empathetic and thorough ENT specialist I have ever encountered. After years of breathing issues and sinus infections, her diagnosis and subsequent septoplasty transformed my sleep and quality of life. The 109 Harley Street clinic is spotless and calm."

Elena R., Westminster ✓ Verified Patient
★★★★★

"Had standalone microsuction ear cleaning done by their audiologist. Gentle, completely pain-free, and thorough. The receptionist was welcoming, the wait time was under 5 minutes, and they billed my health insurance directly without any hassle. Highly recommended."

James P., Marylebone ✓ Verified Patient
Clinical Knowledge

Recent Clinical Insights & Patient Guides

Authoritative ENT guidance written by our consultant surgeons and physicians.

Answers to Frequent Questions

Patient FAQs & Clinical Information

Clear, authoritative guidance on referrals, appointments, diagnostic testing, and healthcare insurance.

Do I need a GP referral to book an ENT consultation?

No GP referral is required for self-paying patients; you can contact us directly to arrange an appointment. However, if you are claiming through private medical insurance, some UK insurers require a GP referral letter to authorize coverage.

What are your consultation fees and wait times?

An initial consultant consultation is £250 and follow-ups are £175. Standalone audiologist microsuction is £95. We offer prompt scheduling with same-day appointments frequently accommodated and a 15-minute callback guarantee during business hours.

Can I undergo diagnostic tests during my first appointment?

Yes. Our one-stop facility at 109 Harley Street combines consultation suites with an on-site laboratory, Harley Hearing Centre, and endoscopy suites, allowing pure tone audiometry, nasendoscopy, allergy testing, and minor procedures during a single visit.

Which private medical insurance providers do you work with?

The Harley Street ENT Clinic is recognized by all leading UK and international insurers including Bupa, AXA Health, Aviva, Vitality Health, Allianz, Cigna, Simplyhealth, WPA, and Healix. We handle direct settlement for pre-authorized treatments.

What is your 15-minute callback guarantee?

During clinic hours (Monday to Friday, 8:00 AM – 7:00 PM), our dedicated patient coordination team guarantees a phone response within 15 minutes of receiving your digital consultation request to triage your symptoms and secure your preferred booking.

Need Urgent or Specialist ENT Care in London?

Avoid NHS delays. Book directly with accredited ENT surgeons, neuro-otologists, and laryngologists. Enjoy rapid triage with our 15-minute response guarantee during clinic hours.

Call 020 7224 2350